Policies
For historical department policies, contact the information officer on 08 8999 8490 or email infoact.dlghcd@nt.gov.au.
Overview
- Acronyms PDF (56.6 KB)
- Glossary PDF (78.8 KB)
- Housing Reference Groups PDF (422.8 KB)
- Remote Housing Leases PDF (721.2 KB)
Foundations
- Access and Equity PDF (706.2 KB)
- Appeals PDF (77.1 KB)
- Complaints PDF (714.5 KB)
- Customer Service PDF (700.0 KB)
- Discretionary decision making policy PDF (529.8 KB)
- Information privacy policy PDF (722.9 KB)
Accessing
- Allocation and commencement of a tenancy PDF (751.8 KB)
- Eligibility for Public Housing PDF (260.3 KB)
- Entitlement PDF (717.1 KB)
- Identification and documentation policy PDF (851.6 KB)
- Income and assets policy PDF (920.6 KB)
- Priority Housing PDF (721.5 KB)
- Tenancy reference form PDF (300.8 KB)
- Wait Lists PDF (729.2 KB)
- Security deposit policy PDF (731.5 KB)
- Security deposit fact sheet PDF (441.9 KB)
Living
- Acceptable Behaviour Agreement Policy PDF (602.1 KB)
- Be water smart PDF (358.2 KB)
- Care and Protection of Children PDF (720.2 KB)
- Damaged Electricity Meters PDF (724.5 KB)
- Death of a tenant PDF (302.6 KB)
- Domestic and Family Violence PDF (562.2 KB)
- Emergency Accommodation Policy PDF (714.4 KB)
- Extended Absence and Caretaker Arrangements PDF (548.7 KB)
- Home Business and Self-Employment PDF (745.3 KB)
- Illegal Use of a Dwelling PDF (705.1 KB)
- Inspections PDF (601.0 KB)
- Pets PDF (615.4 KB)
- Pre-existing and Improvised Dwellings PDF (705.2 KB)
- Public Housing Transfers PDF (97.3 KB)
- Red Card Policy PDF (742.2 KB)
- Renovation, replacement or demolition of public housing policy PDF (105.0 KB)
- Rent PDF (900.9 KB)
- Rental Rebate PDF (901.6 KB)
- Tenancy Agreement Breach PDF (709.8 KB)
- Tenancy Agreements PDF (600.8 KB)
- Tenant Damage Policy PDF (728.7 KB)
- Urban Visitor Management Policy PDF (736.5 KB)
- Visitor Management Policy (Remote and Town Camps) PDF (728.6 KB)
Leaving
- Provision of Tenancy References PDF (700.3 KB)
- Relinquishment PDF (547.0 KB)
- Termination of a Tenancy PDF (1.1 MB)
Asset management
- Designated Complexes PDF (706.2 KB)
- Divestment of housing premises PDF (314.6 KB)
- Expected lifespan guidelines PDF (529.0 KB)
- Property Management PDF (1.3 MB)
Initiatives
- Bond Assistance PDF (725.5 KB)
- Employment Incentive Scheme PDF (571.3 KB)
- Steps Program policy PDF (82.0 KB)
Debt management
Last updated: 01 March 2022
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