Compliments and complaints
- Complaint Investigation Policy
- Complaint Investigation Procedure
- Feedback Management Policy
- Complaints Management Procedure
- Procurement Complaints Management Procedure Flowchart
- Procurement Complaint Management Procedure
How to contact us
If you have a compliment or complaint about Territory Families, Housing and Communities (TFHC) services you can contact the Complaints Resolution team.
Mailing address for all TFHC Compliments and Complaints
Our mailing address is:
Territory Families, Housing and Communities
PO Box 37037
Winnellie NT 0820
For Territory Families and Communities
Our toll free phone number is: 1800 750 167
You can email: firstname.lastname@example.org
Or you can use one of our online forms:
If you have a compliment or complaint about TFHC Housing services you can contact the Housing Complaints Resolution team.
Phone: 1300 301 167
You can email Housing complaints email@example.com to make a general complaint or
Public Housing Safety firstname.lastname@example.org if you have a safety concern.
Last updated: 25 January 2022
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