Housing initiatives and strategies
Public housing safety officers
Public housing safety officers work with tenants, neighbours and visitors to investigate, respond to and reduce antisocial behaviour in Alice Springs and Darwin public housing.
Red card policy
The red card policy scores the type and seriousness of antisocial behaviour in terms of demerit points. Tenants that are regular offenders will have demerit points issued to them and if they reach six demerit points may be evicted.
Visitor management policy
This policy gives tenants the support they need to manage their visitors and maintain their private space.
Acceptable behaviour agreements
This is a written agreement that the tenant has with the department not to engage in antisocial behaviour in or near the property.
Housing and Police working together
The department and the NT Police have an agreement to work closely together in regard to antisocial behaviour in and around public housing properties.
Read more about safety and antisocial behaviour in public housing on the Northern Territory Government website.
If you are currently, working and living in the Northern Territory the Affordable Housing Scheme provides rental options for those in key service industries.
For more information and to find out if you are eligible to apply, go to Northern Territory Government website.
There are a number of initiatives open to people renting in the NT.
This program provides NT Government backed head leases over privately owned dwellings, which are then rented to key service industry workers at 30% below market rates.
More information about the head-leasing initiative, including criteria can be found on the Northern Territory Government website.
National Rental Affordability Scheme
Provides affordable rentals to eligible low income earners at no more than 80% of market rates.
Venture Housing Company
Provides affordable rental housing for low to moderate income earners in the Territory who are unable to afford private rents and may not qualify for public housing.
The NT Government is encouraging home ownership through initiatives, such as the:
Home Buyers Initiative
Provides opportunities for eligible NT residents to purchase their own land at affordable price points.
Provides low deposit and low interest loans, targeted at new dwellings, eligible to NT residents.
Find out more about HomeBuild Access initiatives.
To keep houses safe, it is important that they are maintained and repaired as quickly as possible, when required.
The Department of Local Government, Housing and Community Development is responsible for repairs and maintenance of remote public housing.
The department has engaged contractors to deliver tenancy management, and repairs and maintenance services, in remote communities. For minor repairs and maintenance items that do not need a qualified tradesman such as a plumber or electrician, there are housing maintenance officers.
Housing inspections are conducted each year by tenancy contractors, repairs and maintenance contractors and the department.
Community housing officers and housing maintenance officers
Department of Local Government, Housing and Community Development contractors employ community housing officers or housing maintenance officers who are based in one community and provide services to surrounding communities.
Where possible, people from the local community are employed in these roles.
Community housing officers are employed by tenancy management contractors and can conduct inspections of remote public houses, assist with tenancy management services - such as rent payments and adding or removing people from a tenancy agreement - and help tenants deal with maintenance issues.
Housing maintenance officers are employed by repairs and maintenance contractors and are the first point of call for repairs and maintenance issues.
They provide a handy-man service to fix items that do not require a qualified tradesperson.
Where repairs and maintenance issues require a qualified tradesperson, the department has panel contractors who deliver this work.
Reporting repairs and maintenance
You can report repairs and maintenance issues to your local housing maintenance officer or the local community housing officer. Alternatively you can contact the Department of Local Government, Housing and Community Development.
If something breaks or stops working you should report it straight away.
Some things will be fixed more quickly than others. Things that are dangerous will be repaired as a priority such as:
- blocked toilets, blocked drains, or sewage leaks
- leaking water mains and pipes
- exposed electrical wires
- gas leaks.
You should also report things like:
- dripping taps or taps that are tight to turn
- stove elements that are not working
- fans that are not working properly
- power points that are not working.
The sooner you report the item to your housing officer, the sooner it can be fixed.
You can read about repairs and maintenance, on the Northern Territory Government website.
Public housing tenants who take pride in their house and yard are being rewarded for their efforts.
Formerly known as the “Public Housing Garden Competition”, the “Pride in your Place awards” are open to all public housing tenants in urban and remote areas of the Northern Territory.
Tenants are eligible to win a monthly prize of a $200 gift voucher and a certificate signed by the Minister for Territory Families and Urban Housing or Minister for Remote Housing and Town Camps, depending on location.
The monthly awards are designed to recognise and thank tenants who look after their garden and maintain their property.
Tenants can be nominated any time during the year by a staff member from Territory Families, Housing and Communities.
So whether a tenant has an arid garden, their fruit trees are at their best in the wet, or their pot plants are in top shape in the dry – any public housing tenant is in with a chance to be one of our monthly winners.
To find out more, contact your local housing tenancy officer.
February – John Goninon, Palmerston
January – Ricky Coulthard, Alice Springs
November – Maureen and Murray Smart, Johnston
October - Jimmy Holt, Tennant Creek
September - Fred Skalko, Katherine
August - Sharon Kenny, Alice Springs
July - Bunbapuy Whitehead, Yirrkala
June - Christine Pascoe, Maningrida
May - Jesse Miller, Abbotts Camp
April - Val Brearly and Robert Marshall, Katherine
March - Shirley Lewis-May, Tennant Creek
February - Anita Palmer, Barunga
January - Walter Weeks, Johnson
November - Susan Doolan and Kenneth Hayes, Finke
October - Barbara Bursa and Pranom Kulsuwan, Woodroffe
September - Joelene Paddy and Dean Oliver, Santa Teresa
August - Hilmo Jahic, Nhulunbuy
July - Cecily Nixon, Pirlangimpi
June - Lack Phoneyiem, Malak
May - Jenneke Matthes, Woodroffe
April - Robert Peckham, Tennant Creek
March - Nerissa Nadjalaburnburn, Gunbalanya
February - Christine Guyula, Galiwin'ku
January - Filomena Lemos, Bakewell
November - Sylvia Neale, Alice Springs
October - Beryl Gleeson, Humpty Doo
September - Herta and Ellen Hakata, Fannie Bay
August - Eva Cantrell, Nhulunbuy
July - David Riley and Laney Tracker, Alpurrurulam
June - Melita and Virgiloio Marquez, Karama
May - Malcolm and Sacha Loy, Alice Springs
April - Rhoda Bobby, Pigeon Hole
March - Cassandra Campbell, Alice Springs
February - Myrtle McBean, Katherine
A home for all Territorians – Northern Territory Housing Strategy 2020-2025 was officially released in December 2019.
The vision of the strategy is a home for all Territorians - housing that enables social and economic wellbeing and strong communities.
The strategy sets out an overarching framework, guiding principles and actions that will promote increased access to social and affordable housing, private rental and home ownership across urban, regional and remote communities.
It builds on existing programs and will leverage new ideas and partnerships to create improved outcomes for individuals, families and communities.
The Department of Local Government, Housing and Community Development will deliver the strategy over the next five years in close partnership with other NT Government agencies, communities, non-government sector and local business organisations.
The Northern Territory has the highest rate of homelessness in Australia, at almost 12 times the national average.
The NT Homelessness Strategy 2018-23 aims to strengthen the foundations of the service system to deliver improved housing and support outcomes for Territorians who are homeless or at risk of homelessness.
To deliver these outcomes, the strategy focuses on five priority actions to achieve service improvements across a range of key areas.
Last updated: 07 January 2016
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